Useful Tips

WHY THE MONEY LOST FROM THE PHONE - how to find out and check where they go (disappear), what to do when money disappears (withdrawn) from the mobile phone

Why and where does money "go" from the phone? Use the tips below to clarify the situation for yourself.

If you find a shortage on your mobile account, analyze your actions. Here are the 4 most common reasons, knowing which, you will understand where the money goes from the phone:

  1. You have subscribed to a paid mailing list of any Internet resource.
  2. You often call or send SMS to numbers of other mobile operators or abroad.
  3. You are so carried away by conversations that you completely lose track of time.
  4. You are exceeding the limits of your data plan, which causes higher tariffs to take effect.

How to find out where the money went from the phone?

Finding out and checking where the money goes from the phone is quite simple.

  • Read the brochure you received when purchasing your SIM card or the detailed description of your tariff plan. Often, without understanding, users, along with free services, connect paid services.
  • Study the cost of SMS, MMS, calls to regions that are not included in your tariff plan, as well as the cost of calls in roaming. You can slander a large amount without even knowing it.
  • They often write off money for automatic access to the Internet without the knowledge of the subscriber. This happens if installed applications are updated or if you receive new message notifications by e-mail.

What to do if money disappears from your mobile account?

  1. Call support or go to the nearest salon of your mobile operator. Find out what paid services, in addition to those included in the tariff plan, you use. Disable the ones you don't need.
  2. Find out all the details about your tariff plan in the salon of the mobile operator or on its website. In the future, more carefully control the excess of the plan limits.
  3. Block your phone from accessing the Internet when you don't need it.
  4. Having excluded the indicated reasons, it is worth suspecting a subscription to a paid service of any service or the use of your number by intruders. The first problem can be solved by unsubscribing, the second - through the police, having previously received an extract from your account from the mobile operator.

In order not to fall for the tricks of scammers and not to connect to a paid service, do not leave your phone number on unfamiliar Internet portals. Do not register and do not send codes to questionable services. Remember that you can connect to a paid service automatically without even giving your consent. In this case, funds from the account will be withdrawn regularly.

Be careful!

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